Chase Bank

This review is for the Manager Sabrina. I just called her ….I tried 2 other locations first before reaching her. We all know how hard it is to get a “live person” on the the phone these days during the pandemic! And then when you get one – one that cares! Well Sabrina was very nice. I told her my issue and she told me I could handle it on on-line banking. She gave me the 800 number too but told me the wait times could be long. She even offered to waive fees if I had any to waive.

This is easily the worst chase branch I’ve ever been to. I come here because I have to for my job and every time I come there’s an issue. They have no idea how to deal with a line. I was in front and had a big ish deposit and the guy started working on it, and then realized there were few people behind me and helped all of them before finishing my deposits he had already started. What should have been a 5 minute visit turned into a 25 minute ordeal. I get told my deposits are too big for the drive thru, and now they’re too big for the counter. What’s a guy to do?

worst branch ever ! Since Karron left this place is horrible, I go there as a last resort. The staff definitely reflects the new managers unprofessionalism – its a shame,,, they used to be great and convenient!

I just called this place to find out how much it would cost to open an account what would be the minimum balance required to open a new account for checking and the woman I was speaking to didn’t have a clue and just wanted me to come in and talk to them whereas I told her I have a busy schedule and don’t have time to play guessing games I all I asked was the minimum requirement for a balance to open the account and she could not answer this question for some reason the people here are worthless. I spoke to a representative at a different location that was further away where they told me I needed at least $25 to open an account so I was going to check with the location I was closer to me if that was the same but this lady for some reason could not answer me the question. Please fire this woman

I would agree with all the other 1 star reviews. Worst customer service ever. I went her for a simple transaction and was treated horribly. They refused to help and told me to call customer service. Went to the chase up on federal and was greeted pleasantly and they handled everything quickly with no questions. Do your self a favor and go to a different branch unless you wanted to be treated badly.