Dunkin’

I go to this Dunkin location about 2-3 time a week and usually I have a decent experience but today my experience was chaotic. I placed my order through the Dunkin app like I usually do and set if for curbside pickup. When I arrived all the curbside parking spots were taken so I parked in the next row of spots behind the curbside spots. I waited for about 5 min and saw an employee come out the store with my order, look left and right for my car, and once they determined I was not there they went back into the store. The person did not even look past the first row of cars. I have parked outside of the curbside parking spots before when they were full and I have never had an employee not be able to see my car. I then called the store to let them know that I am outside and the employ missed me because I was gonna be late for work if I wanted any longer. The said it would be out but it never came. Then a curbside spot opened up so I pulled up and waited another 6 min and still nothing so I went in. I then heard the employees talking about my order so I said “I am standing right here” and the shift lead snapped back “what did you order” my food and drink were literally sitting there meaning someone could have brought them out way sooner. I did not enjoy my experience my food was cold, I accidentally ordered my coffee wrong but it did not see like the employee wanted to fix it when i mentioned to them that I accidentally ordered it wrong. It took way longer than it should have for no reason other than poor organization.

WORST SERVICE EVER! Employees snatch your money from your hand and give you a glass of milk instead of coffee.
A customer next to me didn’t get his order correctly so the employee snapped at him.
Definitely never coming back here! Hire new people because the ones you have there will cut your paying customers from zero to none.
Most horrible service.

Always good coffee. Good service at the drive-up. They have lots of offers and send additional coupons. Its easy in, easy out as opposed to the old one across the street where you had to compete for parking. Its still Dunkin Donuts to me!

Best coffee ever, better than any other Dunkin’. I’ve been to other Dunkin’ Donuts and they’re not as good as this one

Quick service on several occasions, whether getting tasty and fresh pumpkin or jelly filled doughnuts.