AT&T Store

Great store! Staff is super pro. All my questions and issues were solved in one visit. All the time.

Guy was extremely unhelpful. Didn’t greet me or said how I was doing . Just straight forward what can I do or you. Told him the phone I wanted for an upgrade . He was done w me in last than 5 minutes . He had place my order before even telling the installment plan would come out to. No details on the trade in how it works. Giving non sense explanation when the first credit would hit. He was also very nervous and not confident . Kept knocking on the table w his hands. For the shipping he didn’t even know the difference of the att right to you delivery other than fedex/ups he didn’t let me pick a time frame for the art right to you. Overall he rushed me out of there basically, w no detail explanation on anything we did there. He just placed an order.

I set an appointment and when I arrived, another person walked in, right in front of me. As I stood there waiting for more than 5 minutes, neither of the employees acknowledged me. I asked if there was someone who assisted people with appointments. She said, they were busy, and there was no one to honor my appointment. I left my name and phone number, and asked them to call when they finished. I never received a call back. This is no way to do business.

BO was super fast and friendly in getting a phone number and device switched from sprint to at&t. In and out in less than 20min.

Our new phone purchase and information transfer processed by Tom and Josh was handled very well. They were very patient and completed our purchase and new phone set up with success!
We appreciate their efforts and experience in this transaction!