Bath & Body Works

I did not have a good experience… other than Aisha who greeted me and was very helpful.
I proceeded to check out and ask the cashier Khorie who didn’t have a name tag of they had a coupon they could give me since I had forgotten mine at home. Her response was cold and disconnected… almost like I am disturbing her… mind you I was the only person in the store with over $300 worth of merchandise to purchase. So the person next to her was Richard the manager whom I asked the same question or whether they had a promotion he told me “no” and and asked me ” not to worry about it” with a hand gesture… at this point I realize that I am best to just check out and hope that I get a Google survey. I would like to be contacted by upper or other management if customer service is still important in retail. Because after my experience with Bath and Body Works I certainly doubt that the team working the day I shopped there valued it. So I am rating my experience as 1 star or less.

Shopper
MM

Great products and location, did score 3 out of 5 since they were 5 associates on location but with 6 customers waiting, 3 with children in strollers, only 1 (ONE) register open at 7PM? Kinda odd…

One of the best places to get affordable hygienic personal items

Love this place..my new go to store for goodies!!

We love this store. And this time of the year they always mail coupons that helps on your Christmas shopping. Can’t go wrong with bath and body