Boca Bargoons Boca Raton

Job is two months late they don’t answer the phone they don’t return phone calls I had to call my credit card to get my money back after 2 months

The sales lady wa s using vulgar language .. i told her it was inappropriate and she said “i dont care” then another sales person started shouting at me and calling me names telling me to leave. These were the most unprofessional people i have come across. I dont think she understood tha she is representing the store while at work and not he r own personal views
O reflection o

One of the employees was using bad language very discusting then one of the guys that was working there also started using bad language at my partner, this place is ran my discusting people who have no respect for customers. The lady was talking about the first lady of 4 years stating she was opening her legs while Donald Trump was in office.
I will be going public with this and being my family works for local news paper you can bet your bottom dollar this will get attention it deserves.

Great choice of fabrics. Terrific customer service. Had drapes made that were gorgeous. Had chair reupholstered, that came out beautiful.

Initial experience when selecting fabric was very pleasant….purchased fabric and they recommended their “BB Workroom” to have their workroom complete my cushions in early November – Said they would be done by Christmas. Called about 10 days before Christmas and they said they would be done. Called again on Dec 23rd…Robin said they would try to get them done that day – they only needed to be stuffed, and that she would call me back that afternoon. No call until yesterday, the 28th. When I complained to Bernie at BB, I was not given any kind of apology or offer of concession – only told that “I only heard what I wanted to hear”, and that with everything going on in the world, how could I have the “audacity” to complain. Really? C+ BBB rating and only 2.5 stars here…..maybe they should pay attention to their customer complaints and take some responsibility for their communications and commitments.