CureUV.com

Awesome company and customer service! I recently had an issue with a sanitizer I bought at the beginning of the pandemic, I called in and they not only were transparent about what they thought the issue was, they immediately shipped out a brand new and upgraded unit! Wow! I am a loyal customer now and will always purchase these type of products from them!

I see reviews about shipping, especially early in the pandemic, many, many companies were having issues with shipping when this first began, that’s out of their control, but what I learned today is what is in their control, they will make right!!!!

Ordered a lamp. They charged me the same day. I didn’t receive notification that it shipped (after waiting more than a week). I sent an email and they told me that it was on back-order and that they would let me know when to expect it. Never heard from them so i called and they told me another 4 weeks. They told me that they HAD to charge my credit card when i placed the order. They also said that they can’t keep their website up to date on back orders. My opinion is that they keep this up and they will have the demand go down far enough where they can keep up.

Revised from 3 weeks ago!
They hired someone new to do customer relations and we were finally contacted about our timeline and what was going on. They sent what they had in stock. So huge improvement and they are working on the customer service. Stay hopeful we all receive our full orders soon!

3 Weeks ago. I’ve placed and paid for an order for over $1000 over 3 weeks ago. I’ve left phone messages and emailed several times as I have questions regarding the order. In 3 weeks, no response to my emails or call backs. Concerned what’s happening at this point. Be warned!

Charged for product ordered in March when their website indicated product was back in stock and still have not received our order. No answer from the company via multiple phone calls and emails. Will have no choice but to dispute the charges to my credit card.

Ordered a UV kit for disinfecting ambulances for Covid 19 on Mar 7, as of May 21 we have not received our order. We had paid for expedited shipping but that does not seem to be anything but a waste of money. After 7 calls to customer service that were answered and 3 that were not we are not sure whether this is a scam or not. The products we ordered show to be in stock on the website but after 11 weeks with no progress all we can say is, Buyer beware.