Address
Address:
8000 N Federal Hwy #110, Boca Raton, FL 33487, USA
Telephone:
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Opening Hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Sunday
Open 24 hours
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I can say yes, it may be unorganized and pricy but I have a story. One night I had a very depressing incident and my psychologist wouldn’t give me the time of day to speak to me.
She told me “sorry, I am a busy Mom and have to take care of my kids.” She told me if I’m sad to call 411, 211 or text 741411 or something or go to campus counseling. I knew the thing to do was to call this man. I felt he would probably charge me, but I really needed to speak to someone.
He said, Jenna I am going into an appointment but can call you in an hour. Yes, it was a little more than an hour but the fact that this man spoke to me at 12:45am Just to listen to my feelings and tears was incredible. He didn’t charge me $400 either because he knew I just needed to let it out for a few minutes. I know for sure he has a stressful job. I can’t speak on behalf of Karina though. This is what a true person in this field does and I respect him tremendously!
Save your time, money, and yourself from a very unpleasant experience. My first (and only) appointment was in Boca Raton (I live in Miami) at 6:30pm which seemed unusual to me but decided to go anyway after reading the (few) good reviews; when I was in Boca already I got a careless text message from his assistant indicating that he would be an hour late, he ended up being two hours late. However when he came in, he took the time to listen and asked insightful questions. But it did bother me that he kept pausing our conversation to check messages that would come in on his phone, or go out to pay an employee that was leaving for the day. There is no doubt Mr. Marsella is very intelligent, however he, and his staff, are extremely unorganized and unprofessional. He charged me $500 for that initial visit, and said they would check with my insurance to see if they could cover my TMS treatment. After that, it was nearly impossible to get in touch with Karina or Alis who -when I did get in touch with- kept asking me to call the other person. After SEVEN (7) WEEKS of waiting I complained to Dr. Marsella indicating that I really needed an answer; as a psychologist he would now better than anyone that a prompt response can sometimes be critical. A day later he texted me saying that he would like to refer me to one of his colleagues without an explanation. They made me waste a few extra weeks to give me my medical record/diagnosis. I ended up switching to Dr. Rodriguez (in Delray Beach) who is a true professional, just like his staff.
He’s a great caring doctor I went to him a few years ago but I moved up north he’s caring really listens super smart
Dr. Marsella is a caring human being and a psychiatrist that takes time to understand your needs as a patient. To put it very bluntly Dr. Marsella has saved my wife who suffers from a sever case of Bipolar; he has also treated my wife’s family members. He looks at every case with a fresh perspective. A true scientist.
Dr. Marsala gave me back the daughter I never had. There are no words to express how truly grateful my family and I are.