Journeys

I can’t say enough about the customer service I received earlier today. I was in a rush and there was 1 manager there along with two employees. All three ladies were so attentive and helpful. They helped me narrow down my choices and make a purchase within 20 minutes. If they have more employees like these 3 ladies the owner should double the size of his or her store. I’m a fan and will definitely head back there to make a purchase. Excellent customer service.

don’t know the girls name, but she was working there Sunday 11/08 5:15 PM and was very nice, literally just bought a 3$ shoelace but her positivity made my day much better.

Called and asked guy cashier today to check and make sure they had the shoe he said he has a customer i told him i would wait bc i wanted to make sure before i came.put me on hold and never returned stayed on hold
I get to the store the store is empty the guy and a girl just hanging around. I said I wanted to know if you had this shoe size in stocks and I’m still on hold.

Great customer serivice just neeed a bigger location

Maria was exceptional. I walked in frustrated as ever shopping at the other shoe stores in the mall. She went above and beyond to help me. She not only grabbed the shoe I was interested in but also brought out a few others she thought i might like. She is an incredible employee who I hope this company cherishes. She also showed me some pretty awesome socks that went along with the shoe style. The 5 stars is for her!!