LA Fitness

BEWARE…Lies, deceptive and misleading service at this club plus horrible customer service. FYI I call the Operation Manager and manager several times, they still have not respond me back. “Mistakes” made in the membership signin process to overcharge and take forever to fix it, lies and ilegal sales tactics for the personal training programs, for example: agreed services become non existing after signing in, like free training sections or meal plans. Also they do anything in their power not to cancel the service like in the agreement as they ignore you and put roadblocks so you cannot complete it. Team members not reaching to the customer in a timely manner or not at all, even by leaving several messages or waiting in the lobby.

Visiting family and they were extremely accommodating. Mike was very friendly and super helpful in setting up a guest pass for the week. Overall, super nice gym and nice employees.

this is the best LA fitness in the area! the atmosphere is spacious and clean and the staff are all very welcoming. Marc is the best and always makes my day. he goes out of his way to greet each member by their name and is always hyping everyone up. i’d give this gym 5 stars if it weren’t for the hex plates

My husband and I have been LA fitness members for a few years now and we are very pleased with the opening of this unit (a year or so, I believe). They have good equipment and very good instructors for the classes and personal training program.

The reason I am giving it 4 starts and not 5 is because due to covid they reduced some classes from 1 hour to 45 min to have time to clean the rooms before the next class, but I do not see people cleaning anything at all in between classes and usually I ended up doing it by myself (especially before yoga classes) – Other than this, I do love this gym =)

Is a great location, in general well maintained gym, sometimes they need to put more attention in certain things, for instance the water filter was in red for around 3 to 4 weeks, I ask the front desk people several times and finally they changed. To me is kind of cold because they have the ceiling fan running all day long in high speed.
The aerobic room should have the remote control available and be able to turn off the ceiling fan especially during yoga and plates.