Nation Safe Drivers

This was the company that is suppose to handle my gap claim it’s been three months since the car was totaled and they still haven’t came in and do what there supposed to. I provided all of the documents needed. I only owe 300 more. Don’t worry I will pay it I won’t waste my time to call them again.

Claims adjuster is never there, and you cannot leave voicemail for her or send email to her.
Update: I see you want me to contact you at sales. I have already contacted you at GAPclaims a multitude of times. The adjuster called and left me a message but see above – I cannot communicate with her. directly. And, with my personal experience and seeing many of your other reviews, I firmly believe that the company’s motto must be: “Settle No Claims.”
Update addendum 1: To be fair, I DO understand that any company would not be in business long if it did not make a profit for its investors. Since I am not getting any money from Nation Safe Drivers, I would appreciate a “Thank you” from the Board of Directors.
Update addendum 2: Received a voicemail from Alison from Nation Safe Drivers on 3/12/2021. She may have come up with a solution to this. I will change rating if this works out. I wish the claims adjuster would have communicated this possible solution but I can only assume she follows a script that she is not allowed to deviate from at all.

Towing is not covered if you are involved in an accident. So when you most needed towing service, you don’t have it. Nice little footnote that makes 90% of towing needs non eligible for coverage. Their one page policy document has no mention of such an clause.

To be honest I would prefer a more streamlined menu option. As well as the app did glitch out when I tried to select my destination. However, once you get to an operator they ensure you get where you need to go.

Thank you to Sky and Yolonda on the team for helping with all my concerns