OMEGA Boutique Town Center at Boca Raton

IAN and everyone do a wonderful job of showing you the Omega products. We have bought 3 watches there and their service is amazing. We also took in an Omega from 20+ years ago and they completely refurbished it to like new condition. Highly recommend this store!

Walked into the store where I was promptly greeted by the friendliest people in retail. Needed a nato band put on my Omega Seamaster neither which I bought from this location. They put did it within minutes, gave me a tool to do it myself the next time and didn’t charge me a penny!! Unbelievable service by the entire Omega store in Boca. Special thanks to Ian. Will definitely buy my next watch here.

Always excellent service at this location, the manager shiloh has excellent product knowledge and if she isn’t there the associates Ian, anthony, and Eric will ensure that you have a excellent experience.

Omega claims they have great customer service but I beg to differ. I bought a watch at a omega AD in California and brought my watch to get sized here. They were since enough to size it for me but when I got home the button on the clasp was not working. Long story short, I have a 5 day old watch that is stuck closed and The store says my only option is to send it in and wait up to 8 weeks. Stay away from Omega, I never wore the watch, it should be replaced, I shouldn’t have to wait 8 weeks for a brand new watch that worked fine before I brought it in to get sized: spend the extra few dollars and get a Rolex or AP.

Absolutely wonderful service. Eric was a pleasure to work with on many levels. The entire staff was accommodating. I’m very pleased with my purchase and also with the experience. Excellent customer service all the way. Thank you!