Pacific Sunwear

Unprofessional management. Was hired a few weeks ago and when asked my schedule I said I would be away for Black Friday and could not work. I then didn’t hear from the company or manager for two weeks about when to come in, even after sending numerous emails and calls . Then on Black Friday I recieved a text to come in and start that day, which I kindly responded that I had sent emails and texts that were not replied to prior . My text was then ignored and haven’t heard from them since . Super disappointed in this company.

The lady with Blonde hair made me wait in line for 3 hours and she was disrespectful to me

My son loves this store.

The store today closed 10 mins early and I came from a long drive to return something so I asked to speak to a manager and the lady came back Telling me that her assistant manager quit on her today so her DM allowed her to close 10 minutes early which while she was explaining this to me she was giving me an attitude as if it’s my fault and that I should take the L for driving all the way out there to return something and then tried coming at me to say that I’m giving her an attitude when she walked up to me with an attitude already and then I asked the guy with the managers name was and he said he can’t tell me that. Very unprofessional now I see why the assistant manager would quit on her. Very unethical here and clearly don’t know that when a customer asks for the name to complain to cooperate they’re supposed to give it to yhem

I come here all the time and there are always new items and moved around displays which I really like because I always notice something new. Also, compared to other locations I’ve been to the boca one BY FAR has better stuff. I’ve been shopping here basically weekly for about 4 years