San Marco Apartments

I want to express my appreciation for the amazing team at San Marco Apartments in Boca Raton. The Office ladies are amazing and very helpful. The manager is a sweetheart who make you feel at home right away. And Miss. Mercedes is very nice and friendly. The property is well maintained and very safe. The neighborhood is beautiful and peaceful! I would recommend this community to anyone searching for a beautiful home to live in Boca. Pearl Sangha.

Disrespect/lack of knowledge for residents schedule. I was hosting a conference call meeting and then start hearing the roofing guys pounding directly above my unit. Regardless of whatever “professional” process these people use for roofing, these sounds would be no different than me going up there with a sledge hammer and just pounding away. Apart from that, I’m not saying don’t fix the roof. I am saying they should have been more in touch with the residents and what time frames should take place for the project and where unit section wise. It is honestly comical, my god. Have some respect for your residents!

Our family just moved into San Marco Apartments. We had a very positive experience with our leasing agent LizBeth . She was helpful and attentive. She got us into our new home promptly and professionally. Thank you LizBeth for making it a great experience!

UNPROFESSIONAL AND A TIME WASTER. If I could give this place no star, I would. So I made an appointment online a week ahead to check out the place and called multiple times to receive further information about the place. However, no one answer my calls or respond towards my voicemails. Even though no one return my calls, I still went the appointment since I thought I could get my questions answered while getting a tour. I drove an hour for the appointment. The leasing office was opened but the leasing representative gave priority to someone else and would not honor my appointment even after I made an appointment a week ahead, called ahead, and just drove an hour away. She told me to make another appointment another time. Not to mention, she made a bunch of excuses to cover the poor performance of the leasing office. I wish they call me before I wasted my time coming just to be disappointed.

The people that work in the office are not only unprofessional but also unhelpful. I’ve lived here for 3 months and the AC has been down for 4 days out of those 3 months. The inside of my apartment has been above 82 degrees multiple times during this. The associate at the office seems to think it’s not a big deal having no AC as she basically shrugged it off when I walked in and told her what we have been dealing with. We live in south Florida, AC is NOT optional. Instead of offering something to remedy the situation such as adjust rent for the month or provide a rent credit or even a portable fan to hold us over. She said they should be here to fix it today(day 3). I’m not holding my breath because most people at the office don’t know what they are talking about. It’s been 2 nights of terrible sleep with no AC and the management isn’t even worried about it. Terrible management in an otherwise nice neighborhood with a great location. Management company needs to be replaced. Maintenance people are all helpful and hardworking people who try to answer you ASAP. The only problem is the management company at the office.