Very fast customer service. I will definitely use them instead of Amazon. Highly knowledgeable and it is great to talk to a real person who knows the products well.
Christopher SheasbyJuly 29, 202012:54 pm
I ordered a small carpet spotter that arrived with a pump issue. I called S and Y and spoke with Berlin. He offered assistance several times, called the manufacturer, and when nothing worked he had the defective unit picked up and sent me a new one that works perfectly. A good guy and good company!