We didn’t stay at the hotel but, had dinner at the Water Stone Restaurant. The hotel looks beautiful & modern. They offer valet parking. Great pool area with cabanas. Rooms look nice in pictures. Wait staff, at the restaurant, was horrible. We literally waited 20 minutes to get a waiter’s attention, only to be told he couldn’t take our order. He had to send over our waiter. Our waiter never came back until I got up & approached the manager, who seemed like he couldn’t care & there was no sense of urgency. We ordered mussels & had to send them back as they were inedible. I don’t think we’ll be returning to this restaurant.
Scott FieldMarch 14, 202110:06 pm
Outdoor seating on the Intracoastal Waterway. Watch the boats go by while enjoying friends over food and drinks. Very nice.
Brianna AvilesMarch 9, 202112:30 am
Amazing customer service. Thank you so much Christian for giving us the best room possible and a complimentary bottle of champagne for my boyfriends birthday as well as a hang written card!
Thank you Farhan for getting me checked in as early as possible and calling me as soon as the room was ready.
Clean, updated, modern feel.
The most comfortable beds and pillows and an amazing bathtub! Thank you so much for the great service and memorable time.
Rosie DavisJanuary 15, 20217:08 pm
Wonderful hotel! Clean and everyone is very nice especially Farhan and Taylor. They make our stay even more memorable each and every time. Even during the pandemic the quality of service and cleanliness of the rooms and common areas is impeccable. The housekeeping staff is also kind and efficient, they always make sure we have exactly what we need. Thank you!
Julia SantanaNovember 27, 20201:34 pm
Tyler at the front desk was so polite and helpful! She helped me pay for my moms hotel room the night of her wedding . She also helped me setup an amenity and extend the room an additional night. I would highly recommend the Waterstone due to Tyler alone. Hopefully next time I will come visit the beautiful property!